Privacy Policy

At Cali Kush Farms, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website or use our services. By accessing our website, you consent to the data practices described in this policy.


1. Information We Collect

We collect both personal and non-personal information to provide and improve our services. This includes:

Personal Information

  • Contact details: such as your name, email address, phone number, and shipping address when you place an order.
  • Payment information: such as credit card or payment details, though this is processed securely by third-party providers and not stored on our servers.
  • Age verification: required to ensure you are of legal age to purchase cannabis products.

Non-Personal Information

  • Device and browsing information: such as your IP address, browser type, pages visited, time spent on our site, and other analytical data gathered automatically when you visit the site.
  • Cookies and similar technologies: used to enhance your experience, track your preferences, and analyze site traffic.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing and Delivery: To process and fulfill your orders, including shipping products and sending confirmation emails.
  • Customer Service: To respond to your inquiries, provide support, and resolve issues.
  • Personalization: To tailor our website experience, recommend products, and offer promotions based on your preferences and browsing history.
  • Marketing: With your consent, we may send promotional emails or offers related to our products. You can opt out of these communications at any time.
  • Compliance: To comply with legal obligations, such as age verification, fraud prevention, and regulatory requirements.

3. How We Share Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We work with trusted third-party partners who assist in operating our website, processing payments, and delivering products (e.g., shipping carriers, payment processors). These providers only access your data as needed to perform their functions and are obligated to protect it.
  • Legal Compliance: We may disclose your information if required by law, such as in response to a court order, subpoena, or government investigation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you before your personal information is subject to a different privacy policy.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, improve functionality, and analyze traffic.

Types of cookies we use:

  • Essential Cookies: Required for the basic functionality of the website, such as enabling shopping carts and secure login.
  • Performance and Analytics Cookies: Help us understand how visitors use the website and improve its performance.
  • Marketing Cookies: Used to deliver relevant ads and promotions based on your browsing behavior.

You can manage or disable cookies through your browser settings, though this may impact the functionality of certain features on our website.


5. Data Security

We take your data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, loss, alteration, or disclosure. These measures include encryption, secure servers, and regular security audits.

However, please be aware that no method of online transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.


6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and correction: You may request to review, update, or correct your personal data at any time by contacting us.
  • Deletion: You have the right to request the deletion of your personal data, subject to legal obligations we may have to retain certain records.
  • Opt-out: You may opt-out of receiving promotional communications by following the “unsubscribe” instructions in our emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services, such as social media platforms or partner websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.


8. Children’s Privacy

Our website is not intended for use by individuals under the age of 21, and we do not knowingly collect personal information from anyone under this age. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.


9. International Users

If you are accessing our website from outside the United States, please note that your information will be transferred to and processed in the U.S. By using our website, you consent to this transfer and understand that U.S. data protection laws may differ from those in your country.


10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically for any updates. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.